I am fascinated by the concept of ‘tipping point’ as it relates to the commitment to go heli skiing (for first timers), not in the collective sense of the market, but in the individual sense. In business speak, the tipping point normally refers to the moment when a product or service achieves mass adoption. For Facebook it was several years ago, for Groupon it’s more recent. As an expert on heli skiing, I wish I was better at determining the individual tipping points of my clients sooner. It might allow me to better manage my time and disappointment. Here’s what I mean.